Shipping policy

SHIPPING POLICY

Newman Outdoor Works currently ships to addresses within the United States.

ORDER PROCESSING

 

Orders are typically prepared and shipped within 3 business days after payment is confirmed and any required post measurements, fit details, and engraving information have been received and confirmed. Business days exclude weekends and federal holidays.

If you choose to send your measurements after ordering, your order will wait for those details and fit confirmation before the processing period begins. Custom-sized and personalized products have the same 3-business-day shipping target unless a different time frame is shown on the product page or communicated to you before production begins.

During periods of unusually high demand, products that cannot meet our normal processing target may be listed as out of stock.

SHIPPING RATES

Free standard shipping is available on orders with a merchandise subtotal of $74 or more after discounts and before taxes.

For orders below $74, available shipping options and charges will be calculated and displayed at checkout.

DELIVERY

Estimated delivery dates shown at checkout, when available, include order processing and carrier transit time. Transit time refers only to the time between shipment and delivery.

Estimated delivery dates may change if we are waiting for required measurements, fit confirmation, or engraving information.

SHIPPING CONFIRMATION

When your order ships, you will receive a confirmation email containing tracking information when tracking is available.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address. Please contact us promptly at thomas@newmanoutdoorworks.com if you notice an address error.

Once an order has shipped, we may be unable to change or redirect its destination. Additional shipping charges resulting from an incorrect or incomplete address may be the customer’s responsibility.

DAMAGED, LOST, OR MISSING PACKAGES

Please inspect your order promptly after delivery. If an item arrives damaged, defective, or incorrect, contact thomas@newmanoutdoorworks.com with your order number, a description of the issue, and clear photographs of the item and packaging.

If carrier tracking shows no delivery or appears stalled, contact us so we can help investigate with the carrier.

INTERNATIONAL SHIPPING

We do not currently ship outside the United States.

QUESTIONS

For questions about shipping or delivery, contact Newman Outdoor Works LLC at thomas@newmanoutdoorworks.com.